Frequently Asked Questions

Absolutely! We're happy to help anyone looking for a new or used vehicle. We partner primarily with credit unions because they consistently offer the best financing rates and genuinely look out for their members, just like we do. If you're not currently a member of a credit union, we can help point you in the right direction.

Yes, and we'll give you a guaranteed value whether you buy your next vehicle from us or not. The used vehicle market shifts daily, similar to the stock market. We research every trade-in based on age, mileage, mechanical condition, and current market demand, then shop your vehicle to our network of buyers to find who will pay the most. Be cautious of dealerships that inflate your trade-in value to make you feel good, then take it back on the other end. A simple test: ask them "If I decide not to buy from you, will you still pay me that amount for my trade-in?" If the answer is no, they're playing games.

All paperwork is prepared in advance and delivered with your vehicle. Your Personal Auto Shopper will walk through every document with you before you sign anything. You'll also have the opportunity to inspect the vehicle, take it for a test drive, and review all the features first. You only complete the paperwork once you're completely satisfied.

Absolutely. We'll help you find the exact make and model you're looking for. Keep in mind that used vehicles are like snowflakes, no two are exactly alike, especially as they get older. We'll help you navigate the market, verify mechanical condition, and make sure the vehicle is the right fit for you. We'll also make sure you understand exactly what you're getting for your money.

It depends on the vehicle you're looking for. New vehicles are generally straightforward and can often be located and delivered within a few days. Used vehicles may take a bit longer depending on availability and your specific requirements. Either way, we keep you informed every step of the way and work as efficiently as possible to get you into your new vehicle.

We have access to multiple inventories of both new and used vehicles. Whether you're looking for a sedan, SUV, truck, or something more specific, we'll do our best to locate exactly what you need at a price you can afford.

No problem at all. That's part of what we're here for. Your Personal Auto Shopper will ask the right questions to help narrow down your options based on your lifestyle, budget, and needs. We'll guide you through the entire decision making process until you find the vehicle that's right for you.